{
    "id": "/",
    "name": "Support IT - Système de support technique",
    "short_name": "Support IT",
    "description": "Déclarez un incident, suivez vos tickets et clôturez vos interventions, y compris hors réseau.",
    "start_url": "/dashboard",
    "scope": "/",
    "display": "standalone",
    "display_override": ["standalone", "minimal-ui"],
    "orientation": "portrait-primary",
    "theme_color": "#101b3f",
    "background_color": "#0b1230",
    "lang": "fr",
    "dir": "ltr",
    "categories": ["business", "productivity", "utilities"],
    "icons": [
        {
            "src": "/favicon-192x192.png",
            "sizes": "192x192",
            "type": "image/png",
            "purpose": "any"
        },
        {
            "src": "/favicon-512x512.png",
            "sizes": "512x512",
            "type": "image/png",
            "purpose": "any"
        },
        {
            "src": "/icon-maskable-192.png",
            "sizes": "192x192",
            "type": "image/png",
            "purpose": "maskable"
        },
        {
            "src": "/icon-maskable-512.png",
            "sizes": "512x512",
            "type": "image/png",
            "purpose": "maskable"
        },
        {
            "src": "/favicon.svg",
            "sizes": "any",
            "type": "image/svg+xml",
            "purpose": "any"
        }
    ],
    "shortcuts": [
        {
            "name": "Déclarer un incident",
            "short_name": "Nouveau ticket",
            "description": "Créer un ticket de support",
            "url": "/mes-tickets?nouveau=1",
            "icons": [{ "src": "/favicon-192x192.png", "sizes": "192x192", "type": "image/png" }]
        },
        {
            "name": "Mes tickets",
            "short_name": "Mes tickets",
            "description": "Suivre l'avancement de mes demandes",
            "url": "/mes-tickets",
            "icons": [{ "src": "/favicon-192x192.png", "sizes": "192x192", "type": "image/png" }]
        },
        {
            "name": "Chat Support",
            "short_name": "Chat",
            "description": "Contacter l'équipe IT",
            "url": "/chat-support",
            "icons": [{ "src": "/favicon-192x192.png", "sizes": "192x192", "type": "image/png" }]
        }
    ]
}